Great Teammates, but Poor Support and Rapid Changes Hurt Morale - Customer Experience Partner Opendoor Employee Review

2.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

My coworkers were awesome—supportive, knowledgeable, and always willing to help. The team environment felt collaborative and friendly. Remote flexibility and decent tools for the job.

Cons

Management felt largely absent. They would say, "Let me know if you need anything," but rarely followed through when actual coaching or direction was needed. The initial training quickly became outdated due to constant changes, which made it difficult to keep up. There were a lot of red flags early on that made it hard to stay motivated—lack of communication, unclear expectations, and shifting priorities. High turnover and little transparency about long-term direction.

Explore other reviews about Opendoor

5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Recently joined - Kaz is fantastic. There's been basically no blockers to us shipping. Very long hours but you can feel the impact in the work you're doing

Cons

Not much right now. Things are a little chaotic but that's what I signed up for. EPD leadership is maybe a little lacking

1
3.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I spent four years at Opendoor and back in 2021 This was a great company to work for. We had great benefits were remote and the pay was competitive. Opendoor tonight me a lot and I was able to refine my skills through hundreds of new leads every month. The role of home Sales advisor requires a large knowledge base and comes with a lot of autonomy and responsibility. Historically they have had a really hard time hiring from the outside and most new hits don’t last one year.

Cons

Frequent layoffs a culture of fear and mistrust. In 4 years I survived 6 rounds of layoffs. The new ceo has caused a lot of problems mainly by repeating the same mistakes we made before.

3
See reviews by: Helpful|Rating|Date|All