It's a job. - Anonymous employee Old Navy Employee Review

2.0
Oct 22, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits, clothing discount at all Gap Inc. brands, discounts with major cell phone providers, discounts at Apple and Dell and more. Health care benefits and paid time off are exceptional for full time employees.

Cons

Not an EASEy place to work. You can drown in processes, forms and tracking sheets. Managers are encouraged to micromanage associates and fellow managers. Communication is abysmal between all levels of management and therefore between managers and associates. Simplicity and efficiency is lacking in nearly every aspect of the job requiring 10 steps when only 4 are needed.

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5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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