Meh. Okay job. - Sales Associate Old Navy Employee Review

3.0
Apr 14, 2009
Recommend
CEO approval
Business Outlook

Pros

DISCOUNTS. 50% at Gap and Banana. 25% at Old Navy. You can't beat that. Especially since I basically live at the Gap. So the discounts are basically the only good thing and probably the only reason why i was willing to put up with the problems working there anyways. Discounts.

Cons

Retail. Bad Hours. Low Pay. Basically the typical problems with working a retail job. There's only so much any company could do to improve that. Management is generally pretty uncommunicative and they place too much value on getting those dang cards sold. it's pretty frustrating. I don't know how anyone can stand it.

Explore other reviews about Old Navy

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good clean and easy to work met a lot of new people

Cons

The hours where short but not as bad

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All