DO NOT work for this company - Financial Advisor New York Life Employee Review

1.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

- They sure know how to sell you this job in the interview process without telling you any information about what the day to day looks like or how you get paid.

Cons

- You will not get paid for the first 2-3 months you work there. They have what's called a 'PTAS' contract where you sign away your right to get paid and you will make absolutely nothing while you're still a PTAS agent. - This continues until you 'trigger.' Which is their word for signing your full time contract. In order to trigger you need to complete a 12-hour training course, pass your Life and Health Exam, and sell 3 policies and make over $1,500 in commission before you can even sign a contract to get paid. This all takes 2-3 months. - There is so much to learn and they don't have any structured method to provide you with the information you need to sell a policy. They expect you to just jump into the field and learn over your first two years. - They will try to convince you that their 'NYLIC U' is one of the best training sites in the industry, but most lessons end with "you'll learn this once you get in the field." So it doesn't do very much for you. - Basically, what I'm getting at is: if you want to not get paid for several months at the start, and you like being terrified of when you're next paycheck will be coming, and you like to have no clue what you're doing in your career for 1-2 years, then this is the job for you.

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New York Life Response
3y
Thank you for your feedback. Training is an important part of how we prepare our agents to meet the challenging demands of a career in insurance and financial services. New agents participate in a rigorous training program, often recognized as one of the best in the industry. Throughout the course of their career, agents receive ongoing education, allowing them to expand their skills and serve our customers to the very best of their ability. For the first 3 years of an agent’s career, a manager is responsible for providing training, mentorship and support to help their agents succeed on their own. After this period, our agents are encouraged to have an entrepreneurial and independent mindset and proceed as if they are responsible with establishing their own financial services practice. We like to think of our agents as being in business “for themselves but not by themselves.” For this reason, this career is not for everyone. We take your concerns seriously and would like more information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.

Explore other reviews about New York Life

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand with high levels of training and support. Good work-life balance and supportive managers who don't micromanage. Benefits include good pay, decent PTO, tuition reimbursement, bonuses. Agents enjoy full autonomy over their schedule, the ability to work with clients they choose, and untapped commission potential. Training is strong, with clear advancement paths toward financial advisor and management roles.

Cons

Commission-only structure. Agents must generate their own leads with no real structure to daily activities.

5.0
Oct 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

Cons

You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

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New York Life Response
9y
Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
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