Favor the few - Financial Services Representative MetLife Employee Review

3.0
Feb 5, 2010
Recommend
CEO approval
Business Outlook

Pros

good basic fundamental training at first, then you are required to figure out the business yourself or team up with a experienced rep. if you can get one that will work wth you. you have the freedom to create your own schedule but you need to work a large amount of hours ( 6 days a week @10-12 hrs a day) just to get a good start

Cons

endless hours on the phone trying to convince people to meet with you, you are taught to do what is in the best interest of the client, but sales goals are expected to be achieved which does lead to selling product just to reach $ goals for that week, even though it might not be the best fit. weelkly expenses for working for Met- $300 a week for your desk( in a cube), administration,and copier privleges. large monthly fuel bills from travel, commisions are put into a pay pot and your check is 10% of the total accumulated amount.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

See reviews by: Helpful|Rating|Date|All