Great culture, dated product/processes - Technical Staff Program Manager Medallia Employee Review

5.0
Oct 31, 2022
Recommend
CEO approval
Business Outlook

Pros

- Open communication culture, including training on it as part of the onboarding (only at some locations, tho) - Genuine care about employee wellbeing - Amazing office space (again, in some locations) - Good benefits, including paid lunch, gym discounts, top-notch medical insurance - Dealing with complex problems, having to scale large teams and integrate new ones - Opportunities to collaborate with multiple areas, which, in turn, are very open to collaboration - ESOP (not sure if still available) - Best D&I team I've ever seen

Cons

- Legacy product with tons of technical debt. - Integration of acquired companies/products extremely messy. Some will have zero cultural fit and/or an horrendous product the org will have to support. - Higher attrition has weakened what once was a strong, healthy culture. - Unnecessarily complex development processes, with no real intention (or knowledge) to transition to leaner, more agile ways of working.

Explore other reviews about Medallia

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- good office environment - lunch everyday

Cons

unstable, you get surprises sometimes

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