It's OK - Sales Associate Marshalls Employee Review

3.0
May 11, 2010
Recommend
CEO approval
Business Outlook

Pros

It's the same as any other retail job. Management is normally very flexible about changing schedules, taking time off, etc.

Cons

They ask you to do a bunch of stuff that's not in the job description (at least for sales) like cleaning, sweeping, etc., and asking every customer if they want to open a credit card gets kind of tedious.

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5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication, teamwork, and organization

Cons

Strict work environment and hours

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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