Disorganized - Server Hilton Employee Review

3.0
Aug 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Company has a great reputation, lots of different areas you can move around in if you are not satisfied where you are.

Cons

At the location I was at it was very hectic and disorganized work environment. Also slightly hostile at certain times. Very long shifts with a lot of walking. Outfits are long sleeve dark blue polyester with black pants and long black aprons - and we had to wait tables outside - extremely uncomfortable in the humidity and heat.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, and great benefits

Cons

Can be slow to adapt to new processes

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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