Big No from a TA Expert - Senior Recruiter, Talent Acquisition HelloFresh Employee Review

1.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- When I joined a few years ago, the company felt exciting and I could truly identify with the brand and the product - On the surface, there is some diversity in the team - A few colleagues try to make the best out of a bad situation

Cons

- Toxic work environment: The company puts employees under extreme pressure with nonsensical KPI requirements, such as recruiters needing to send 1,000 messages regardless of profile relevance or the outcome. - Homophobia, racism, and antisemitism: While the company showcases superficial diversity, there is no genuine inclusion or acceptance beneath the surface (in the TA Team atleast) - Unrealistic high-performance culture: There is no room for being human. Employees are expected to operate at peak performance at all times. Having one or two day moments off in your perfomance often leads to questioning and scrutiny from management. - Lack of psychological safety: Employees are constantly afraid of repercussions, leading to a climate of insecurity. - Lack of transparency: Leadership decisions are lacking of clarity and often incomprehensible. Statements made during the recruitment process frequently turn out to be unreliable. - Lack of clarity: Leadership decisions are poorly communicated and often incomprehensible, making it difficult for employees to trust the direction of the company. - Micromanagement: Leadership likes to monitor every minor task, leaving employees feeling stifled and undervalued. - Anti-employee stance: The creation of a works council has led to open conflicts, further exacerbating the already poor atmosphere. - Childish behavior: The works council and executive team engage in petty power struggles at the expense of the employees. - Broken promises: Particularly in TA leadership, promises are frequently made but later implemented differently, causing frustration and distrust. - Eroded talent pool: Most of the truly skilled professionals have left the company. The remaining talent lacks expertise in their respective fields, which further impacts the quality of work and decision-making. - Office relocations: Our team has been moved several times and during the most recent move, the floor wasn’t ready for nearly a month. There weren’t enough phone booths to support the nature of our work, all because management had simply forgotten to plan properly, despite the "fancy" office. - Stripped benefits: Over time, many perks and return-to-office (RTO) benefits have been steadily removed, yet employees are still expected to maintain excitement about the office. - As bigger HF became, they got less and less effective - Declining employee satisfaction: The company’s happiness score has dropped so badly over the past 2 years, that they now decided to remove at all the Employee Satisfaction Surveys

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Cons

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

11
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HelloFresh Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
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