High Capability - Disappointing Execution - Anonymous employee HelloFresh Employee Review

2.0
Jul 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual contributors and lower level management all get along fairly well and truly are a pleasure to work with. Most of the team is enthusiastic about food, which makes getting behind the product easy.

Cons

After going public, the company is looking to cut costs wherever it can, regardless of the negative impact. This is creating an extremely disappointing employee experience. Threats from Senior Management to revoke company benefits that once helped create an engaging workplace culture perfectly represents the direction the company has taken over the past year. From someone who joined prior to going public and becoming the market leader, the company is no longer fun and quirky like it once was. I used to look forward to coming to work everyday and now it's a drag because higher management has made it clear that they do not prioritize their employee satisfaction. The company has lost its flair that attracted candidates to the market in the first place.

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5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Cons

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

11
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HelloFresh Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
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