Great Disappointment to the Medicare Industry - Medicare Customer Service Representative Health IQ Employee Review

2.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Recently laid off over 1000 employees without notice of indication to employees. Action was believed to have been forced by CMS (Center for Medicare and Medicaid Services).

Cons

Thrived on aggressive and illegal telephone marketing to 65 and older people which was in violation of federal law.

Explore other reviews about Health IQ

5.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Our department had a great leadership team, and the company, overall had great leadership.

Cons

Unfortunately, the way things was structured was unsustainable.

1.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

nothing horrible horrible horrible. So many direction changes and they don't give you the position your hired for.

Cons

Management doesn't' know what their doing

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