Would NOT Recommend - Service Coordinator Group 1 Automotive Employee Review

1.0
Feb 1, 2020
Recommend
CEO approval
Business Outlook

Pros

No real pros. Zero.... None!

Cons

I wouldn't recommend Group 1 Automotive's Service Development Center to my worst enemy. The root of many problems there is management. The morale has been down for years, and things like wellness programs, and free drinks in the break room don't make up for being lousy employers. We receive quarterly reports about the billions that this company makes, but the majority of agents don't receive a yearly raise, or if they do, it's mere pennies. This place hasn't been properly staffed in years, which means the current employees are being overworked. The turnover rate is extremely high, and the job is always listed online, or at job fares for a reason! Pay ATTENTION! DON'T DO IT!

Explore other reviews about Group 1 Automotive

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, able to qualify for a monthly bonus, Sunday off

Cons

Only see DEI hires promoted within department, needs department leadership change and more professional training

1.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are unfortunately no pros of being a technician at this corporation when compared to other OEM dealers.

Cons

Group1 is a publicly traded company, this means they are only concerned with their bottom line. High paying jobs are funneled to low pay techs in order to bump up effective labor rate. When the stock price goes down they terminate people. There are an intense number of corporate policies and rules that you would not otherwise find elsewhere, that make your life as a technician harder, these policies are also set by people with 0 experience in the field. Everybody is paid just enough to survive, I have seen multiple techs with families that need to have a roommate to get by. There are so many terrible policies that all of the good technicians ultimately left for the most part. This company is just as bad if not worse than automation or lithia. Company advertises a 4 day work week an then makes you work 5-6. DO NOT WORK FOR GROUP 1

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