Don't bother! - Anonymous employee Gap Employee Review

1.0
Jun 8, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Forged some very good friendships - all walks of life Amazing charity events put on for the community Great discounts and promotions for staff (50%) and public everyday

Cons

Focus of business is heavily placed upon visuals rather than essential sales, training, delivering customer service or security compliances. In the London area very short staffed, often only two people on closes mainly senior sales leaving them in vulnerable situations.. The products always on yo yo discounts up and down providing everything cheap only after the product arrives. Execution of plans never follow through -managers don't motivate or delegate staff..no incentive for sales team only visuals. Every day numerous promos confusing customers. marketing is misleading in turn forming arguments with customers as never made clear. Terrible treatment of staff ..Very stressful as often they do about ten things all the same time that makes you often exhausted ,tired every day. Unable to handle legal issues due to no competency or care.

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5.0
Dec 19, 2025
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CEO approval
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Pros

Great work atmosphere and culture Fun place to work Love the staff Great Benefits

Cons

Hours can be limited during slow times of year

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hourly rate is decent and pays weekly

Cons

Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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