Senior management doesn't care about you - Customer Service Fiserv Employee Review

1.0
Apr 14, 2010
Recommend
CEO approval
Business Outlook

Pros

I was hired on with the understanding that my department was a great place to learn about the company and move up.

Cons

There has been a pay freeze since April 2009 and it will continue until at least October 2010. Unless you're the CEO, then you get a 7% raise this year. The pay freeze for the rest of us includes promotions, so no one is motivated to work hard because you just get more work with no pay increase. Because of this, the best and brightest are leaving and we are losing a vast amount of knowledge along with them. I really feel like this company is rotting from the core.

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4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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