Dell is a good place to be right now... - Account Manager Dell Technologies Employee Review

4.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Great company, great benefits, GREAT products. I like working there because we have good products to sell into a ripe market for the taking. Dell is making great strides to compete and take significant market share from our competitors. Being such a large company, there are a tremendous amounts of resources available to help you accomplish your goals. we also have great brand recognition in the market which help. i like the people, the quality of life working from home, and the team i work with. They pay me well, i have great flexibility, and thats important to me me.

Cons

sheer volume of accounts, depending on which segment you are in, makes it difficult to clearly identify job responsibilites and gets cloudy. Dell is in the process of converting its SMB business into a storage giant with some of its recent acquisitions. the market is there, but in order for us to capture it, there needs to be changes in the sales process, the quality of the leads coming to the field, and accountability. Furthermore, I dont have a clear idea as to what my next step is in my career at Dell which is important to me as well.

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5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to have in your circle

Cons

Such a huge company can feel exhausting

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

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