A Turn-around Store - Sales Ambassador Key Holder Crocs Employee Review

3.0
Jul 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Once there was a manager set in place, the store began to thrive! The manager hired by Croc's was nothing short of amazing and helpful! She came in and turned the store and the employees around! She began the hiring process immediately.

Cons

When hired, there was not a store manager set in place. The store was ran by elder employees, who, inevitably quit within my few few weeks of working there. A new manager was set in my second month of employment. There was so much disorganization in the store and no one knew how to properly run store. There were only 4 employees working the store; all of which were hired part-time, but working full time hours to cover the shift.

Explore other reviews about Crocs

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Easy retail job. Lots of paperwork

2.0
May 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong global brand recognition and the opportunity to work with talented colleagues across multiple functions and backgrounds. The environment can provide broad exposure, fast-paced experience, and significant responsibility. Despite wider organizational challenges, many peer-level teams remained collaborative and supportive.

Cons

In my experience, the culture felt highly top-down and heavily cost-constrained, with limited openness to employee initiative or new ideas. Workloads and expectations were often unrealistic, contributing to burnout and an unhealthy work-life balance, while teams frequently operated understaffed. Significant extra effort, including long hours and cross-functional collaboration, did not consistently translate into recognition, advancement, or long-term stability. Career progression often felt unpredictable, and opportunities sometimes appeared inconsistent or influenced by favoritism. Communication around organizational changes could be abrupt, creating uncertainty across teams. Employees were regularly expected to take on responsibilities outside their core expertise without sufficient support, which negatively impacted morale and overall job satisfaction. Compensation, benefits, and flexibility also felt less competitive compared to others in the footwear industry, while discussions around salary growth and professional development lacked transparency. Over time, the internal culture appeared to decline, creating a growing disconnect between the company’s external brand image and the employee experience.

4
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