Aug 28, 2025
Cielo Response
8moHi, this is Cherice Schmidt, EVP – Client Delivery. Thank you for sharing your feedback about your experience at Cielo. I'm pleased to hear that you value our time-off benefits and find leadership to be supportive – these are important aspects of our culture that we work hard to maintain.
While we cannot deny the challenging decisions we've had to make recently, I want to emphasize that we do everything in our power to avoid reducing our workforce and to mobilize internal talent prior to hiring externally. The executive leadership team fully understands the impact these actions can have on individuals and their families, and we strive to be as transparent as possible with our teams about how our operations may affect them. Please know that we are actively working to ensure the stability and growth of our organization while prioritizing the wellbeing of our employees.
I appreciate your dedication and contributions to Cielo, and encourage you to reach out to your manager or you are welcome to contact me at Cherice.Schmidt@cielotalent.com, if you have any further concerns.