Jan 28, 2018
Cielo Response
8yWow. Ouch. While your comments are hard to read, I want to thank you for sharing them. I’m really sorry you didn’t have a positive experience at Cielo. What I regret even more is that you didn’t feel you had a safe forum to communicate your feelings and be heard while you were still at our company.
I do read these posts (as do our global and regional leadership teams) and take the commentary to heart – both the positive and negative. I hear you loud and clear and understand that you were dissatisfied with – well, just about everything about our company. Please know the concerns you have expressed have been heard, and we’re taking action to better equip our employees with the proper communication channels for voicing concerns or frustrations.
In 2018, we’ll engage in a systematic program to engage in more intensive employee listening, engagement and action planning sessions, as well as an even more comprehensive management training curriculum. Beyond Glassdoor, we offer many forums to collect and hear employee feedback. These range from formal corporate surveys to informal lunch and learns to team huddles to 1:1s.
Most importantly, my door is always open. I would welcome the opportunity to meet with you, hear your pain points, and address specific examples personally.
Feel free to contact me at sue.marks@cielotalent.com to schedule some time to chat.
Sue Marks, CEO, Cielo