Carmax, the ethical way to sell cars - Sales Associate CarMax Employee Review

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Leadership that is always there to help. Growth opportunities were there for those willing to ask and work for them. Carmax's approach as selling vehicles to customers was more service oriented than sales and that made my experience honest, fun, and impactful. Grateful for my time with the entire Team at the South Jordan, Utah location.

Cons

If your not used to the sales industry, this would be a great way to gain those skills. Sales is still challenging, so a Con for some and a Pro for others.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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