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      CarMax

      Engaged Employer

      CarMax reviews

      Great culture - Buyer CarMax Employee Review

      5.0
      Feb 9, 2026
      Buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and personalities of those in my department. Easy to get along with folks in other roles throughout the store. Very involved leadership for career advancement opportunities from day one

      Cons

      This may not be a con for many others, however, a professional job and very corporate structure behind the importance of this position make retail hours a very difficult part of it

      Explore other reviews about CarMax

      5.0
      May 3, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are your own boss

      Cons

      Slow days can be demotivating.

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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