Pros
I worked at CAASCO for over a year and this was a time that the company was going through a lot of changes. Even through the changes, and some of the management changes, it was an amazing culture to work in. It is a tight community with the senior management always keeping a close ear to the employees. Pros: You can actually post your ideas to an online forum that the COO (Now the CEO) reads every day (yes he also responds to the ideas). Small gestures such as when the COO comes around to serve you coffee and donuts and give a personal thank you for a great year makes a difference. The company doesn't feel like a 1,000+ employee company! The COO (now CEO) offers a private plane ride across Toronto for anyone that answers trivia questions. (He uses that time to find out more about you)!
Cons
The different departments (Travel, Membership, and Insurance) tend to be isolated within themselves.