*In the past, internal communication between management and employees, or across departments, was often inconsistent or unclear, but I have seen improvement in the last year.
*Understaffing and Turnover - some branches struggle with staff shortages, which can increase workload and stress for the remaining team members.
*High-Stress Environment - because of the nature of the work (handling valuables, tight schedules, security risks), the environment can be high-pressure with little margin for error. Our internal processes (and training) are constantly being created/updated to improve efficiencies and error reduction.