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      Blue Apron

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      Blue Apron reviews

      Could be a great CX department, seems like they choose not to be. - Customer Service Representative Blue Apron Employee Review

      3.0
      Mar 17, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct supervisors and coworkers. Work from home.

      Cons

      Upper management. Unrealistic KPI standard. No bonus structure. Pay. Work is micromanaged with every minute accounted for. Lack of structure and policy. Training.

      Explore other reviews about Blue Apron

      5.0
      Nov 20, 2024
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quality personnel to work with, good work/life balance, competitive salary and benefits.

      Cons

      Local plant closed down as company restructured.

      4.0
      Oct 5, 2025
      Vp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and people, fun place to work

      Cons

      Many employees are in roles that are over their head. IT is a mess and unskilled

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