WORST EMPLOYER I'VE EVER HAD - Anonymous employee Alorica Employee Review

1.0
Jan 7, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

my coworkers are the best part of this job

Cons

Terrible communication, company is untrustworthy. Alorica upper management is tone deaf to their employees concerns. They just announced they are taking away any earned hours of PTO over 80 hrs effective January 1st. The announcement wasn't communicated until 12/31 so there wasn't an opportunity to take the time off before losing it. Many employees have filed a complaint with the NE Department of Labor.

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2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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