Learning Experience of working for a large company-Good, Bad, and Ugly (mostly bad and ugly) - "Voluntarily Left At the Right Time" Alorica Employee Review

3.0
Sep 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Quick hiring process-For those who need a job. Low hiring standards-For those who need a job. Great for singles with no children who do not require a high salary.

Cons

Quick hiring process and low hiring standards affect the working conditions of those serious about their job. Alorica seems like they will hire almost anyone and without a proper screening process. They also seems to drag their feet about terminating people who need to be terminated, and quickly terminate people who they should keep. While there are a lot of good people working there, they tend to hire some of the lowest caliber of people. This puts many of their employees in the position of being forced to interact with people they'd otherwise avoid. These interactions can also escalate to situations that some people normally avoid (verbal and physical altercations in or just outside the work place). The job is not ideal for anyone with children because it is very in-flexible when it comes to sick days, accruing time off, and providing ample notice (even after accruing time off). Unfortunately, many people with kids don't have a choice (or else they would not work for Alorica!).

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2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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