Overtime opportunities, but demanding work conditions - Anonymous employee Alorica Employee Review

3.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Overtime Opportunities and ability to grow in position

Cons

Worked like a dog from 8-5pm with only 6 minutes of downtime allowed per day for restroom use. Had to be clocked in and taking calls by 8am, and if you were just a few minutes late (even if due to log in issues) that was a penalty. Not allowed to have any items at desk, expected to sit without so much as a fidget toy it anything as you took calls all day

Explore other reviews about Alorica

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

See reviews by: Helpful|Rating|Date|All