Customer service - Customer Experience Specialist Agoda Employee Review

4.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance as you are not expected to work after your working hour. Many benefits.

Cons

A lot of sudden changes from the top management

Explore other reviews about Agoda

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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