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Academy Sports + Outdoors

Engaged Employer

Terrible team leads. - Lead Cashier Academy Sports + Outdoors Employee Review

1.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers there were wonderful to talk to

Cons

Had to quit due to team leads aggressive attitude towards me. Also favoritism issues. I can tell they didn't like me since day 1. Today they came to me rudely about mistakes I made instead of doing it professionally. I haven't been there for long and I was still learning. I made a lot of improvements which I was really happy about, but was still learning. As much as I liked working there, the team lead was very rude/unprofessional towards me and it was so bad to the point I had to leave. The same team lead followed me outside and said "good" that I was leaving (in front of customers too). I was improving a lot in the position, I want to hear constructive criticism, but not like this. I was hoping to grow with the store and the company but unfortunately its not meant to be. This could've been 100% been prevented if only they would came to me professionally about this and I would be more than happy to fix any mistakes and do better in the future. But if this is how they treat their coworkers I do not wish to be a part of that toxic culture and headspace. Do better.

Explore other reviews about Academy Sports + Outdoors

5.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with, customers are generally good people.

Cons

Not enough opportunities for more hours.

1
3.0
Feb 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Annual policy implementations helped increase overall benefits, despite many of these benefits already being behind the curve for the standard employer, but not necessarily retail.

Cons

Rolling layoffs that have been happening for years and inconsistent leadership led to lack of direction and overall decline in culture. It feels like the company was taking steps forward just to take more backward. The company doesn’t want to/can’t afford to implement the technology and systems needed to push the company into the new wave of retail. There is a lot of red tape and decision making happens very slowly. Majority of the people who work at corporate and make the decisions for the stores have zero store experience and are therefore, making decisions that are not best doe the customer, stores and company. It depends on your leader, but ultimately, the culture is all in office, which is fine until the leaders enforcing these rules are the same ones who break them.

2
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