ETS Rater reviews

Shifts can get canceled a lot. There are months when hours are scarce, depending on test taker volumes.

- inconsistent with hours. Scoring is based on need so if a lot of people aren't taking your test/ there's a lot of raters for it, you don't get as many hours. You have to request more than you actually want to get what you do want. - scoring leaders are inconsistent too. Their directions don't match, they can be super nice or super rude, and some don't even write proper English sentences (or phrases) then have the guts to tell you that you scored something wrong which is hilarious. - they track your movement. Seriously, you can't just go do laundry or something while you're working. They expect you to sit there and stare at the screen the entire time you're clocked in. You get a 15 min break every 4 hour shift and two 15 min breaks and a half hour break for an 8 hour shift. Other than those breaks, they expect you to be 100% focused on scoring and NOTHING else. Some scoring leaders will literally call you and say "it's been 5 minutes, why haven't you submitted a score" which is ridiculous. - the office is no help. You don't even have someone to contact directly with problems or to use as a reference for this job (and many applications require a contact from every recent position). - they're so focused on numbers and productivity that they don't care that you're a human being.