ETS Rater reviews

2.1

9% would recommend to a friend

(89 total reviews)
avatar

Amit Sevak

8% approve of CEO

8% positive business outlook

Rater employees have rated ETS with 2.1 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Rater professionals have an average working experience there. ETS is rated 44% below average by Rater professionals compared to other employers within the Educación industry (3.7 stars).

Reviews by job title

89 reviews
3.0
Jan 19, 2018

Good for pocket money

Recommend
CEO approval
Business Outlook

Pros

The convienence and flexibility are the biggest "pros" when working for this company. There were many times when I've cancelled shifts last minute without any consequences. The pay is reasonable for what the job requires of you. Granted, everyone working is very educated, but this job isn't meant to serve as full time employment with benefits and shouldn't be treated as such.

Cons

Depending on the testing program you're scoring for, some only run a few weeks out of the year. Sometimes they over-hire people and so it makes it difficult to get shifts. Instead of hiring new folks, they should just offer cross-training of different programs for current employees/raters. I really have no issues working here aside from the severe lack of shifts/hours. If I can average even 15-20 hours a week, every week, I would be ecstatic.

2.0
Jan 10, 2018

Not for the long term

Recommend
CEO approval
Business Outlook

Pros

This is a legit work-from-home job. You are scheduled according to your availability, which you submit on a monthly basis. I have never been penalized for canceling or changing a shift. It seems like an ideal job for part-time teachers and stay-at-home parents with a background in education.

Cons

There is almost no opportunity for advancement. Every couple of years, a program may accept applications for scoring leaders, but chances of getting those positions are low. As a rater, your day depends entirely on the quality of your scoring leader. Most SLs are fine and will treat you like a human being, and some might even make you feel like a colleague. Others have poor social skills, are needlessly condescending, and a couple have been outright hostile. There are limited channels to provide feedback on a scoring leader's performance. Some programs discourage SLs from sending positive feedback (it is seen as a waste of production time), so most interactions you will have with an SL are in the form of negative feedback. Scheduling is done in a way that best suits the program's turn-around time. It is expedient for ETS to have a very large rater pool that can score an administration in a couple of days rather than a smaller, more experienced group of regular raters who can work more carefully and accurately over the course of a week. As a result, hours are inconsistent, and shifts are frequently shortened or canceled once an administration is finished.

3.0
Jan 9, 2018

An employer in decline

Recommend
CEO approval
Business Outlook

Pros

set your own availability work from home retirement plan

Cons

constant shift cancellations sparse work during most of the year recent un-grandfathered pay cut part time no benefits

Viewing 55 - 57 of 89 Reviews

Glassdoor has 1,766 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.