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Doubletree By Hilton

Part of Hilton

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Doubletree By Hilton reviews

3.4

52% would recommend to a friend

(2,166 total reviews)
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Christopher Nassetta

78% approve of CEO

50% positive business outlook

Doubletree By Hilton has an employee rating of 3.4 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doubletree By Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Oct 27, 2025

Great Team

Recommend
CEO approval
Business Outlook

Pros

Great Team, travel discounts, amazing food

Cons

Short staffing due to candidate shortages and high competition in the area

3.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- great hours working 9 - 5 - good to develop admin experience while building on previous hotel experience - great benefits - career progression

Cons

- toxic work environment. I’ve seen this at another Hilton and the team in the office can be a bit up themselves compared to other staff. It caused a bit of tension when you needed to work with other departments. - also felt like I got belittled a lot because of my age and found the work load very demanding. Everyone was close in the office so I really didn’t feel like I could talk to anyone about this. At times I found if I did something wrong I’d have people snap at me and for the months I was working there, I was covering a lot of sickness while having the least amount of experience. When you’re dealing with bookings for rooms that can cater up to 300 people, demanding guests that think you’re supposed to be organising their events for them and the phone going off constantly, it can be just awful. I felt at the end that I was walking on egg shells and had no confidence in my bigger bookings, thinking they were going to go wrong because the guest would be demanding things so last minute and were unorganised themselves. Or they’d be demanding things that were unattainable and never understood the words no. Working in meeting and events especially with such huge rooms, isn’t easy, especially when your own team talked down to you at times and made you feel like even little mistakes were the end of the world.

Viewing 55 - 57 of 2,166 Reviews

Glassdoor has 2,353 Doubletree By Hilton reviews submitted anonymously by Doubletree By Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Doubletree By Hilton is right for you.