Dexcom reviews

3.6

60% would recommend to a friend

(1,462 total reviews)
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Kevin Sayer

79% approve of CEO

62% positive business outlook

Dexcom has an employee rating of 3.6 out of 5 stars, based on 1,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dexcom employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 13, 2018

1950's redux

Recommend
CEO approval
Business Outlook

Pros

Pay & benefits are okay.

Cons

Incompetent management is the worst. People are promoted to management internally based largely on their ambition and ability to spout process-ese. And then it's all a horribly painful experiment, like an elective, experimental surgery elected by the surgeon himself, at the expense of an unwilling (but politely docile) patient. At least one office that I know about has explicitly instituted an ageist hiring policy. They no longer want to hire anyone but young, white males, and the argument for the young part is that they want a chance to "shape" these software engineers. They're re-creating the 50's in their beautiful office. They don't bother interviewing minority engineering candidates, and it is not necessary for them to give a reason because there is no oversight or diversity auditing at Dexcom. Need I say more? Who would want to work at such a place? Oh... maybe young white males! Have at it! I was amazed when one day I asked someone at this office (on the way out at the time) whether he understood that he was missing something by having no diversity around him, and he said no, the injury is all upon the people who cannot be there. They are blind, these men - even the wisest and kindest among them. It's a culture of ignorance. They have no idea that people who do not look like them can contribute anything different, because they have no experience. Engineers are engineers are engineers, to them.

1.0
Nov 7, 2017

Dexcom Sales Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great starter Job, Teaches alot about diabetes and the Med device industry. The Dexcom CGM SAVES Lives 100% and being able to bring light into peoples lives is amazing.

Cons

When I first started at Dexcom a few years ago sharing what we knew about the system was beautiful because it brought light into people’s lives. Now because of how fast the company has grown and "promised" growth to its investors it is now not a place of work I recommend to anyone. The company is taking a very fast downward spiral. Stock has dropped in half of what it was because "We cannot deliver" product. Our very own CEO got on a companywide video chat and gave an example of this by saying “Well my son called me on Friday and said dad do you know how much money you just lost? He said it’s not about the money I just lost it’s about the product and getting it into the hands of the people who need it the most" Grant it he is right about getting it into the hands of the people who need it the most, but for a CEO to start off a companywide video chat talking about how much money he’s just lost is Pathetic. Now in the Sales Department we have some of our best Reps leaving because of the numbers that are now driven down onto each and every employee working here. People who work here value changing people’s lives for the better and now it is numbers numbers numbers. Quality is what you want in the med device world. The new Dexcom moto is now Quantity over quality. We used to be all excited to talk to Patients and show them the true benefits of the product, now it’s to see how fast we can get them on and off the phone. Sales are now doubling with the last two months of the year and the nation is barley hitting goal. Supervisors and getting yelled at in leaderships offices while we are trying to work and then they come out and tell us we need to increase our productivity. There is no motivation here at all. It’s all about the numbers and not the patient. The leadership is sadly destroying the Dexcom name by doing this. I currently love my job and i try to give all my Patients 100% of my attention but every day i am told that i need to make more calls and spend less time on the phone with patients and "Get them in and out" . It is impossible to hit the new goals by doing this. My Husband and i are now looking for other jobs now because i do not wish to work for a company who does not value there patients anymore.

2.0
Oct 4, 2017

Great people, poor mangement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some fantastic people throughout the company -- very passionate about the product and about making the lives of patients with diabetes easier. Benefits are decent overall, and events happen seemingly every couple of weeks, whether within the department or company-wide.

Cons

Pay is okay at best, and you will be made to work for every last penny. Training is often inadequate (especially at the Arizona facility) and you will mess quite a few things up when you start because you weren't given appropriate instruction. You will be required to work a mandatory eleven hour shift at the end of each month as well as a mandatory Saturday at the end of each quarter, which they will not warn you about during the hiring process. If things get busy, management will literally pay people twice as much as they pay you to attempt to help you (without giving anywhere near adequate training, so you will have to go back and correct mistakes). Benefits have major holes in them -- most notably, they do not have any 401k matching. Essentially zero career development or investment in internal talent, despite them launching their "DexcomGo" program.

Viewing 64 - 66 of 1,462 Reviews

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