Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 56 reviews)); "Great staff and they take care of their employees" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 41 reviews)); "Great managers to help with problems" ((in 22 reviews)); "Good training" ((in 17 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 119 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 86 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "They overwork you they underpay you and if you don't move fast enough they talk down to you like you're an idiot they play favoritism among their housekeepers if management likes you they'll give you an easy day if they don't they'll give you the worst rooms and then get mad at you for taking too long to clean them." ((in 13 reviews))

Skip to content Skip to footer

Notifications

Courtyard

Part of Marriott International

Courtyard reviews

3.5

54% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

60% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 18, 2019

Political, phony and controlling environment

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Having autonomy as a night auditor

Cons

The job itself is emotionally draining. Youre expected to be robotic. Most Marriotts are like this, with the exception of the towneplace suite I worked at which I attribute to my bosses amazing management style. You dont feel valued there, many people developed anxiety issues from working there.

4.0

Mar 14, 2019

Fast paced environment

Bistro server

Recommend

CEO approval

Business Outlook

Pros

Fun, up-beat place to work. The morning shifts start around 5:30 and go to about 11am. It is great if you want to work early and be off work early. The management jumps in to help when you get super slammed with conventions. They offer great benefits as long as you can get the hours.

Cons

I have no cons for this company

3.0

Mar 13, 2019

Some good, some bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

coworkers were for the most part fun to work with and be around.

Cons

Rough hours during holidays and event season

Viewing 1261 - 1263 of 1,340 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Courtyard