employer cover photo
employer logo
employer logo

Continuum Global Solutions

Is this your company?

Continuum Global Solutions reviews

3.0

46% would recommend to a friend

(988 total reviews)

Michael Flodin

47% approve of CEO

35% positive business outlook

Continuum Global Solutions has an employee rating of 3.0 out of 5 stars, based on 988 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Continuum Global Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

988 reviews
1.0
Mar 9, 2019

Stay away

Recommend
CEO approval
Business Outlook

Pros

Decent pay, cheap vending machines.

Cons

The training staff treats you a cog in the machine, refuses to adapt to any alternate ways of learning, compares employees to preschoolers, gangs up on agents they dislike, and will flat out tell you that you are no good and that they have no faith in you for the job if you do not preform to their standards after only three weeks of training and two days of phone calls. I am saying this for all of the peers of mine who quit because they were told those things. I saw them be treated that way and heard those words come out of managements mouth to my peers and if left multiple people crying and wanting to leave. This place is nothing but a soul sucking corprotation that has no regard for anyone but themselves.

2.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Team but limited engagement as you will work from home, The job is work from home. Some good managers but it depends solely on luck if you get a good one or a bad one.

Cons

I've enjoyed my time here but it was hard work. Yes you will be working from home but the call load is enormous. You will be taking calls back to back to back to back all day depending on the department you are in. Some of the mangers are complete trash and barely interact with you. Recently got swapped to a different department with no notice which stripped me of my team and all my veteran roles after three years. With the department change, this didn't happen to me but some of the team had their schedules switched from morning shifts to night shifts. Worst I saw was an 9-430 employee getting swapped to a schedule of 2-11 and they have kids! This company does not care about us. We are just numbers to them. I would not recommend anyone work here.

2.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Continuum is a great company to work for, it's the contract holders that is the problem

Cons

they expect us to trouble shoot and fix issues that most are not able to fix because Verizon depriortizes customers accounts ( throttling) which is illegal just to be able to force us to upsell the customers to get thyem to upgrade their plans or basicaly lie to the customers. This is not worth the pay grade they have us on to constantly get cursed by customers abnd we have to smile and still help that customer we are not allowed to hang up on them or give them any type of warning for the way they speak to us. its been 5 years and they have not offered any pay raises

Viewing 19 - 21 of 988 Reviews

Glassdoor has 1,150 Continuum Global Solutions reviews submitted anonymously by Continuum Global Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Continuum Global Solutions is right for you.