Conduent has an employee rating of 3.0 out of 5 stars, based on 10,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).
Opportunity to use bilingual skills to assist both English and Spanish-speaking customers.
Valuable experience in the healthcare industry and customer service.
Development of strong communication, problem-solving, and multitasking skills.
Exposure to multiple systems and tools used for documenting and managing customer interactions.
Fast-paced environment that helps build efficiency and professionalism under pressure.
Cons
High call volume can sometimes make the work environment stressful.
Strict performance metrics such as call handling time and quality scores.
Limited downtime between calls during busy periods.
Some customer interactions can be challenging due to complex healthcare issues.
Repetitive nature of handling similar types of calls throughout the day.
Laid off after nearly 6 months.
According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.
43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.