Conduent reviews

There is a serious lack of structure and proper training. You’re expected to jump into constant back-to-back calls and hit performance metrics quickly, but the support system doesn’t match those expectations. It feels like you’re set up to struggle from the beginning. Management prioritizes volume over quality, which creates pressure to rush calls instead of actually helping customers. The internal systems and communication are inconsistent, making it harder to do your job efficiently.The work itself becomes repetitive and draining, with limited opportunity for growth or advancement.