City Year reviews

3.3

50% would recommend to a friend

(2,284 total reviews)
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Michael Brown

48% approve of CEO

37% positive business outlook

City Year has an employee rating of 3.3 out of 5 stars, based on 2,284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The City Year employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Nov 14, 2008
Recommend
CEO approval
Business Outlook

Pros

It is at times exciting to be surrounded by so many truly good people who want to make a difference. I think it is nearly impossible to leave City Year without being a better person than when you first entered.

Cons

The service is mostly bogus. The company measures corps member efforts (hours served! students reached!) but they do not measure results. This is largely because City Year is almost entirely ineffective in making a difference in the schools they serve. They have too many goals and are too unclear with their objectives to be effective. Their organizational goal is to make national service a matter of public consciousness. Which means... they promote service for the sake of service? It felt that way a lot of times. We were placed in inner-city schools with little training and little strategy. It's great that we brought hundreds of thousands of kids to a college fair. But is it really worth the effort when few will get into college and even fewer will finish? I left the program disillusioned with non-profits in general.

4.0
Nov 13, 2008
Recommend
CEO approval
Business Outlook

Pros

This rating is based on my experience as a senior corps member, NOT as a salaried employee: 1. Like other AmeriCorps programs, City Year gives you a chance to learn a variety of skills while helping your community. Personally, I got to try my hand at volunteer coordination, college and career counseling, event planning, teaching, and more. 2. City Year also carefully measures its impact, so you know that your organization is actually accomplishing its mission. 3. When it comes to advancement, many corps members go on to a second year or to become salaried employees. There is a network of sites across the United States, so many corps members and employees go on to work in different cities. City Year prefers hiring from amongst its former corps members, so advancement opportunities up into the salaried level are many. 4. City Year also knows that you have a life outside of City Year. If you need to, it is considered okay to get a part-time job while you are a corps member to supplement your living stipend. If you have children, you may be eligible for a childcare stipend.

Cons

This rating is based on my experience as a senior corps member, NOT as a salaried employee: 1. Due to the high number of corps members of a wide variety of ages (17-24), City Year provides very little freedom and, in some cases, respect to its corps members. At the end of term convention, staff members literally did "bed checks" to make sure everyone was in their room. For someone who'd been out of college a couple of years, this was horrifying! 2. The insurance provided is TERRIBLE. The company used mostly caters to school athletic programs. Corps members make very little money as part of the program, but services like prescriptions must be paid up front and then reimbursed. The insurance company is very unresponsive and known for cutting off payment in error. Two years later I am still trying to get a bill paid. 3. City Year is very inexperienced in dealing with medical emergencies. Staff members, including Human Resources, are uneducated in laws regarding "perceived disability." It is possible that service members/corps members are an exempt population, but I have no knowledge about that either way. Anyway, what this means is that if it is -perceived- that you are disabled, you will be treated as such. Also, staff member attitude toward safety is at times cavalier.

1.0
Nov 9, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are passionate about community service and working with youth and don't mind sitting around for hours on end doing nothing or a frustrating workplace.

Cons

If you have a problem upper management will turn it around on you. Basically, there is nothing wrong with City Year, the problem is you. Time is not managed well at all. Expect to find yourself with nothing to do for hours on end. No one cares if the other people on your team do nothing; a lazy work ethic is considered "diversity" there. Whatever happened to Americorps:Getting things done? Also, the pay is incredibly poor but you do get an education award.

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