Does Cielo pay their employees well?

According to anonymously submitted Glassdoor reviews, Cielo employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cielo. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Cielo?

67% of Cielo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cielo 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cielo?

Recruiter (315) , Senior Recruiter (122) , Talent Acquisition Coordinator (99) , Recruitment Specialist (80) , Talent Acquisition Specialist (34) , Interview Specialist (32) , Client Services Manager (24) , Delivery Lead (22) , Senior Recruitment Advisor (20) , Sourcing Specialist (20) , Manager (19) , Onboarding Specialist (16) , Senior Talent Acquisition Coordinator (16) , Specialized Talent Administrator and Coordinator (16) , Sr. Recruiter (16)

What are the pros of working at Cielo according to real employee reviews?

"Great culture and company in general" ((in 100 reviews)); "Great people and experience that will set you apart" ((in 95 reviews)); "Good work life balance with best assistance" ((in 80 reviews)); "Work From home and flexible" ((in 76 reviews)); "Leadership summits each year were a great way to network with fellow leaders and learn new things." ((in 47 reviews))

What are the cons of working at Cielo according to real employee reviews?

"Some of the employee benefits could be better" ((in 60 reviews)); "Constant layoffs (or should I say "adjustments")" ((in 56 reviews)); "Tenured employee has low salary rather than new employee" ((in 44 reviews)); "No bonuses anymore." ((in 26 reviews)); "applicable client training is lacking on new accounts" ((in 26 reviews))

What are employees saying about Cielo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cielo layoffs and their outlook for job security at Cielo in 2026.

Cielo reviews

Compare reviews

3.6

67% would recommend to a friend

(1,573 total reviews)

Marissa Geist

68% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.1

Career opportunities

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 28, 2025

Good benefits

Recruiter

Recommend

CEO approval

Business Outlook

Pros

great time off, supportive leadership

Cons

company has been doing layoffs

Cielo Response

8mo

Hi, this is Cherice Schmidt, EVP – Client Delivery. Thank you for sharing your feedback about your experience at Cielo. I'm pleased to hear that you value our time-off benefits and find leadership to be supportive – these are important aspects of our culture that we work hard to maintain. While we cannot deny the challenging decisions we've had to make recently, I want to emphasize that we do everything in our power to avoid reducing our workforce and to mobilize internal talent prior to hiring externally. The executive leadership team fully understands the impact these actions can have on individuals and their families, and we strive to be as transparent as possible with our teams about how our operations may affect them. Please know that we are actively working to ensure the stability and growth of our organization while prioritizing the wellbeing of our employees. I appreciate your dedication and contributions to Cielo, and encourage you to reach out to your manager or you are welcome to contact me at Cherice.Schmidt@cielotalent.com, if you have any further concerns.

4.0

Aug 27, 2025

Good company, but shrinking

Manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for if you like a very fast-paced environment

Cons

Many recent reductions in workforce has led to lots of work for remaining employees

Cielo Response

8mo

Hi, this is Dan Bates, SVP – Strategy & Transformation. Thank you for taking the time to share your candid feedback. I appreciate your recognition of our fast-paced environment, which is indeed a defining characteristic of how we work. We understand that organizational changes have created additional pressures on our teams, and we're actively working to ensure we maintain a supportive and accommodating culture while staying competitive and delivering meaningful outcomes to our clients. Your ability to maintain a healthy sense of work-life flexibility has always been, and continues to be important to us, and we're committed to helping our teams manage their workloads effectively. If you'd like to discuss your specific situation or share suggestions for improvement, contact your leader or reach out to me directly at Daniel.Bates@cielotalent.com.

1.0

Aug 25, 2025

Company

Recruiting

Recommend

CEO approval

Business Outlook

Pros

Working from home, unlimited PTO

Cons

bad senior management Many employees are unhappy

Cielo Response

8mo

Hi, this is Cherice Schmidt, EVP – Client Delivery. Thank you for your long-term commitment to Cielo and for sharing your perspective. While I'm pleased to hear you value our flexible work arrangements and PTO benefits, I'm concerned about your experience with senior leadership and overall employee satisfaction. We take feedback about leadership effectiveness very seriously, as it directly impacts our people and culture. I would welcome the opportunity to better understand your specific concerns and experiences so we can address them appropriately. I encourage you to reach out to your manager or you are welcome to contact me directly at Cherice.Schmidt@cielotalent.com , if you have any further concerns.

Viewing 73 - 75 of 1,573 Reviews

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Bilingual Senior Recruiter

Buenos Aires

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Good benefits

Good company, but shrinking

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