Does Cielo pay their employees well?

According to anonymously submitted Glassdoor reviews, Cielo employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cielo. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Cielo?

67% of Cielo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cielo 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cielo?

Recruiter (315) , Senior Recruiter (122) , Talent Acquisition Coordinator (99) , Recruitment Specialist (80) , Talent Acquisition Specialist (34) , Interview Specialist (32) , Client Services Manager (24) , Delivery Lead (22) , Senior Recruitment Advisor (20) , Sourcing Specialist (20) , Manager (19) , Onboarding Specialist (16) , Senior Talent Acquisition Coordinator (16) , Specialized Talent Administrator and Coordinator (16) , Sr. Recruiter (16)

What are the pros of working at Cielo according to real employee reviews?

"Great culture and company in general" ((in 100 reviews)); "Great people and experience that will set you apart" ((in 95 reviews)); "Good work life balance with best assistance" ((in 80 reviews)); "Work From home and flexible" ((in 76 reviews)); "Leadership summits each year were a great way to network with fellow leaders and learn new things." ((in 47 reviews))

What are the cons of working at Cielo according to real employee reviews?

"Some of the employee benefits could be better" ((in 60 reviews)); "Constant layoffs (or should I say "adjustments")" ((in 56 reviews)); "Tenured employee has low salary rather than new employee" ((in 44 reviews)); "No bonuses anymore." ((in 26 reviews)); "applicable client training is lacking on new accounts" ((in 26 reviews))

What are employees saying about Cielo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cielo layoffs and their outlook for job security at Cielo in 2026.

Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)

Marissa Geist

68% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.1

Career opportunities

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Sep 5, 2025

Honest review

Talent acquisition coordinator

Recommend

CEO approval

Business Outlook

Pros

Great leadership team , great managers

Cons

No promotion, no good increment

Cielo Response

6mo

Hi there, this is Sachin Malhotra, SVP – Shared Services. Thank you for sharing your feedback about your experience at Cielo. I'm pleased to hear that you're having a positive experience with our leadership team and managers – this is fundamental to our culture, as I’ve witnessed during my first few months with the company. I understand your concerns about career progression and compensation. Supporting growth is something we care deeply about, and I encourage you to work with your leader on creating an Individual Development Plan (IDP). This plan can help you build the skills and experiences needed for advancement opportunities. If you'd like to continue the conversation about your career path at Cielo, you are welcome to reach out to me directly at Sachin.Malhotra@cielotalent.com.

2.0

Sep 5, 2025

Employee Review: A Balanced Perspective on Growth and Gaps

Talent administrator & coordinator

Recommend

CEO approval

Business Outlook

Pros

Pros: What the Company Does Well - Remote Flexibility: The work-from-home policy is a major plus, offering employees autonomy and better work-life balance. - Global Collaboration: The presence of international teams fosters cross-cultural learning and broadens professional perspectives. - Diversity in Workforce: The organization has made strides in hiring people from varied backgrounds, which enriches the company culture. - Stable Growth Trajectory: The company has shown consistent growth, which reflects a solid business model and market relevance. - Ambitious Vision: The goal to become a leading RPO in the market is inspiring and gives employees a sense of long-term purpose.

Cons

- Regional Bias in Workforce Composition: A heavy concentration of employees from the Philippines, driven by cost-saving motives, has led to perceived favoritism and regional bias. - Leadership Bottleneck: Most lead roles are filled from a single region, limiting upward mobility for talented individuals elsewhere. - Language and Communication Barriers: Regional dominance has created language-specific challenges that hinder collaboration and inclusivity. - Subpar Compensation: A 2% annual raise, even for high performers, falls below industry standards and risks demotivating the workforce. - Toxic Work Culture: Lack of networking and collaboration has created silos, making the environment feel isolating and competitive rather than cooperative. - Talent Overlooked: The company appears to prioritize self-serving growth over nurturing internal talent, which could lead to high attrition. - Unequal Perks and Recognition: Employees outside the dominant region receive fewer benefits, bonuses, and appreciation, reinforcing a sense of inequity.

Cielo Response

8mo

Hi, this is Cherice Schmidt, EVP – Client Delivery. Thank you for providing such comprehensive feedback about your journey with Cielo. I appreciate you highlighting both our strengths in remote flexibility, global collaboration, and growth trajectory, while also sharing candid observations about areas needing improvement. We regularly review our compensation structures and benefits to ensure they remain competitive and equitably distributed across all regions. Your feedback is valuable input for our ongoing evaluation process. Regarding career advancement and internal mobility, we recognize the importance of creating equal opportunities across all regions. While organizational changes are often necessary for growth and adaptation, we acknowledge the need to better support and develop talent throughout our global network. Should you wish to share more specific thoughts or suggestions about these matters, please feel free to reach out to me directly at Cherice.Schmidt@cielotalent.com.

4.0

Sep 4, 2025

Remote work but no job security

Recruiter

Recommend

CEO approval

Business Outlook

Pros

- Remote - Good comp if you're a starter - Good benefits with dependent

Cons

- Some of the leaders shows favoritism - No job security, always laying off - Not much job board

Cielo Response

6mo

Hi, this is Leslie Stroope, Chief Administrative Officer. Thank you for sharing your experience at Cielo. I'm glad you valued our remote work options, competitive starting pay and benefits package for dependents. I take your concerns about leadership behavior and job security very seriously. While we've had to make difficult organizational decisions, we understand the impact these changes have on our people. Your feedback about favoritism is particularly concerning, as we strive to maintain fair and equitable treatment across all levels. If you'd like to share more specific details about your experience, I welcome you to reach out to me directly at Leslie.Stroope@cielotalent.com . Your insights can help us improve our practices and leadership approach.

Viewing 70 - 72 of 1,573 Reviews

Jobs at Cielo

Bilingual Senior Recruiter

Buenos Aires

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Honest review

Employee Review: A Balanced Perspective on Growth and Gaps

Remote work but no job security

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