Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
3.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work and very flexible

Cons

Most of the team was based in the Philippines and so there was a big time difference. Also, the team mostly spoke in Tagalog in the chat which made me feel disconnected

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Cielo Response
6mo
Hi, this is Rachel Cote, VP of Client Services. Thank you for sharing your experience with us. I'm glad you appreciated our flexible, remote work environment, as this is something we strive to offer our employees. I am concerned, however, to hear about the communication challenges you faced with your team. Creating an inclusive environment where everyone feels connected is crucial, especially in our global, remote workplace. Your feedback about language barriers and time zone challenges provides valuable insight as we continue to strengthen our cross-cultural communication practices. If ever you want to talk more about your experience at Cielo, please contact me at Rachel.Cote@cielotalent.com.
3.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote Work culture Holidays Hybrid

Cons

Some managers are very bad

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Cielo Response
6mo
Hi, this is Sid Suhas, SVP – Business Development. Thank you for taking the time to share your candid feedback about your experience at Cielo. While I'm glad you appreciated our flexible work arrangements and holiday benefits, I'm concerned about your experience with management. We take feedback about leadership behavior very seriously, as it directly impacts our workplace culture and employee experience. Your suggestion about listening to individual contributors is valuable and aligns with our commitment to maintaining an inclusive, respectful environment at all levels. I would welcome the opportunity to learn more about your specific experiences in a confidential conversation. Please feel free to reach out directly at Siddharth.Suhas@cielotalent.com.
4.0
Sep 9, 2025

Awesome work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-participate in international events -close communication with the C-levels -international team and colleagues -able to learn about other roles' job scope

Cons

-not so user friendly on certain software -employee benefit is on the lower side

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Cielo Response
8mo
Hi, this is Brenda Strom, SVP of Talent Management. Thank you for sharing your experience as a new member of our Singapore team! I'm thrilled to hear that you're experiencing the benefits of our global culture, particularly through international events and cross-functional learning opportunities. The accessibility of our leadership team and the collaborative nature of our international colleagues are indeed core strengths we're proud of. We appreciate your candid feedback regarding our software systems and benefits package. We continuously review our tools and compensation packages to ensure they meet the needs of our global workforce.
Viewing 67 - 69 of 1,573 Reviews

Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.