Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 71 reviews)); "Good work life balance (depending on the team you're working for)" ((in 47 reviews)); "Great opportunity and culture there" ((in 42 reviews)); "Working with really great staff" ((in 23 reviews)); "Great team to work with." ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 52 reviews)); "part time work and low pay" ((in 47 reviews)); "there was bad management." ((in 45 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews)); "Low salary and limited scope for growth" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 11, 2020

Worst Leadership with favoritism and racism

Manager

Recommend

CEO approval

Business Outlook

Pros

The old leadership was good. Cheap hotels.

Cons

Being part of Asian origin, this company talks about inclusion and diversity but i see that only in talks. White people who talk more and work less are promoted while people like me with H1 sponsorship are working super hard with no recognition and promotion. I will quit the company once i get my H1 transfer done. Racism everywhere. Shame on the company.

Choice Hotels Response

Thank you for sharing your feedback. The umbrella of our corporate values is to welcome and respect everyone and we are very disappointed to hear about your experience. We take these concerns very seriously and will share your thoughts with HR and the executive leadership. As a current employee, we highly recommend that you reach out to your HR business partner in order to address your personal experience so we can further understand and effectively address your concerns

3.0

Nov 6, 2018

Innovation is lacking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance is great.

Cons

Most people are just collecting paychecks.

3.0

Sep 26, 2018

Software Engineer II

Software engineer-ii

Recommend

CEO approval

Business Outlook

Pros

Work life balance, Culture, Mid level management(Direct reports)

Cons

Upper level IT management, PMO relations with team, Project planning, Low pay

Choice Hotels Response

Thank you for your feedback. We’re happy to hear that Choice’s work-life balance has made a positive impression! We value your thoughts and will share them with the Human Resources team.

Viewing 73 - 75 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist