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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

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      3.5

      61% would recommend to a friend

      (1,123 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      May 30, 2021

      Used to be good place to work

      Quality assurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to learn lot of new technology, benefits are ok.

      Cons

      QA department has revolving door where people join and leave in short time. There is no effort for retention. No plan for career development for most QAs. You can go through 4 to 6 managers in couple of years and each time start from scratch. Nepotism everywhere and you be lucky to get 2-3% raise yearly, Good talent do not tend to stick around here.

      avatar
      Choice Hotels Response
      4y
      We are very disappointed to hear about your experience. Access to learning opportunities and career growth is essential to retention and it's foundational to the Choice associate experience. Our Learning & Development team is focused on providing associates with new skills and learnings so they can grow and develop. Your thoughts will be shared with human resources.
      3.0
      Apr 17, 2020

      not a terrible experience

      Revenue analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      corporate culture, work-life balance, pay

      Cons

      management who doesn't listen, hard to get ideas heard

      avatar
      Choice Hotels Response
      6y
      Thank you for your review. People are Choice’s most valuable asset and we are pleased to hear that you enjoy our culture. We will share your feedback with our Human Resources team.
      3.0
      Apr 8, 2020

      Great resources for employees terrible sub-cultures departmentally

      Franchise sales & support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      People there were friendly and hardworking Great office facilities Promotes work-life balance Very racially diverse and skillset diverse

      Cons

      Each department runs completely differently. There isn't a unified company culture and most are often unaware of what's happening company-wide. They also are big on hiring temp workers that they like to bring in and dispose of frequently and it disturbs team synergy. Terrible onboarding process.

      avatar
      Choice Hotels Response
      6y
      Thank you for taking your time to provide your review. We strive to foster an environment where associates can feel welcome, wanted, and respected. Your comments are valuable to us, and as such, will be reviewed by Human Resources.
      Viewing 70 - 72 of 1,123 Reviews
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      ReviewsChoice Hotels reviews

      Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.