Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 71 reviews)); "Good work life balance (depending on the team you're working for)" ((in 47 reviews)); "Great opportunity and culture there" ((in 42 reviews)); "Working with really great staff" ((in 23 reviews)); "Great team to work with." ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 52 reviews)); "part time work and low pay" ((in 47 reviews)); "there was bad management." ((in 45 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews)); "Low salary and limited scope for growth" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

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3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Apr 1, 2013

After a decade at Choice, were I to interview there now, I would never have accepted a position

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You will handle more than one position, so you will learn quickly how to juggle and prioritize When you start, your pay will be lower than competitive but decent enough for some The office is new and clean, and given how many people keep leaving, there is plenty of room and parking

Cons

Once you master more than one position, you will be expected to stay at that pace and receive even more responsibilities. At this point, you may kiss your work-life balance goodbye and your salary will be far less than your worth. Intense amount of managerial greed currently growing. Cold environment full of miserable, used-up employees and ignorant temps/contractors/interns.

2.0

Oct 31, 2012

Was a good place to work. Now not so much

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance Good people Nice facilities

Cons

Layoffs and cost cutting every year Reduced benefits Poor medical benefits

2.0

Jun 4, 2012

Not what it used to be....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The building is nice, and aside from some of the leadership, the staff is nice.

Cons

HR is too involved. Some of the leadership is lacking vision. There have been several layoffs, so folks are on edge about job security. The place is way more political than it used to be, and as a result, the sense of community that was once there is gone.

Viewing 64 - 66 of 1,123 Reviews

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Jobs at Choice Hotels

Revenue Manager

View job

Product Improvement Manager

Senior Revenue Manager