Carrier reviews

3.5

62% would recommend to a friend

(2,017 total reviews)
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David Gitlin

78% approve of CEO

56% positive business outlook

Carrier has an employee rating of 3.5 out of 5 stars, based on 2,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carrier employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, my experience did not reflect the professional standards typically associated with a leading organization.

Cons

During my tenure, I observed several structural and leadership challenges that significantly impacted organizational effectiveness. There appeared to be gaps in leadership alignment and middle-management capability, resulting in inconsistent direction and limited strategic clarity. Standard operating procedures and governance frameworks were either unclear or not consistently implemented, leading to operational inefficiencies and accountability gaps. Cross-functional stakeholder collaboration was limited, with insufficient data transparency and reporting infrastructure to support informed decision-making. At times, communication standards in meetings did not reflect a professional corporate environment. Performance expectations were often set without adequate alignment to market realities, resource availability, or structural readiness. I also observed instances where regional bias and favoritism impacted team morale and merit-based growth opportunities. Career progression pathways, training programs, and long-term development planning were limited, creating concerns around growth and job security. Additionally, procurement was frequently measured against aggressive revenue-style targets rather than value-driven strategic KPIs, which diluted its intended role as a governance and optimization function.

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Carrier Response
2mo
Thank you for taking the time to write your review. We’re sorry to hear your experience with us has not been positive. We aim to support our Associates in every way throughout their time with us and are committed to their wellbeing and development. Your comment will be forwarded to our talent team.
1.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong advantages if you belong to favored internal preferred group or leadership-preferred groups.

Cons

Talent and merit are consistently undervalued. Advancement and day-to-day treatment appear to be influenced more by internal favoritism and group dynamics than by skills, performance, or results. This creates an environment where capable employees feel ignored, sidelined, or deliberately demoralized over time. The culture is highly toxic. Public criticism, subtle humiliation, and exclusion are normalized. Team meetings often discourage open collaboration, and there is visible pressure to avoid or isolate certain team members rather than address issues professionally. Leadership within Talent Acquisition lacks the competence and credibility expected for the role. Projects with poor outcomes are repeatedly presented without accountability or learning, despite being widely criticized internally and externally for quality issues. Multiple concerns have reportedly been raised, but HR support is ineffective. HR partners appear preoccupied with internal conflicts, which allows poor leadership behavior to continue unchecked. No matter how skilled or committed you are, the environment has a way of making everyone feel equally undervalued and replaceable.

1.0
Dec 12, 2025

Terrible with commission

Recommend
CEO approval
Business Outlook

Pros

There are very few benefits of working here

Cons

Management will tell you it's not worth the companies time to make sure your commission is paid correctly.

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Carrier Response
5mo
Thank you for taking the time to write your review. We’re sorry to hear your experience with us has not been positive. We aim to support our Associates in every way throughout their time with us and are committed to their wellbeing and development. Your comment will be forwarded to our talent team.
Viewing 76 - 78 of 2,017 Reviews

Glassdoor has 2,861 Carrier reviews submitted anonymously by Carrier employees. Read employee reviews and ratings on Glassdoor to decide if Carrier is right for you.