CarMax reviews

3.5

59% would recommend to a friend

(8,181 total reviews)
avatar

Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Leadership that is always there to help. Growth opportunities were there for those willing to ask and work for them. Carmax's approach as selling vehicles to customers was more service oriented than sales and that made my experience honest, fun, and impactful. Grateful for my time with the entire Team at the South Jordan, Utah location.

Cons

If your not used to the sales industry, this would be a great way to gain those skills. Sales is still challenging, so a Con for some and a Pro for others.

2.0
Feb 9, 2026

Low Pay

Recommend
CEO approval
Business Outlook

Pros

They're pretty inclusive which is nice.

Cons

The pay is ridiculous. There is such thing as a quarter deal. You consistently have to dig cars out of the back lot making a customer wait around and nothing is organized back there.

4.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with time off, unlimited PTO.

Cons

Low pay and Lack of growth and opportunity

Viewing 106 - 108 of 8,181 Reviews

Glassdoor has 8,350 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.