Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,171 total reviews)
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Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Jun 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay. Ability to make your own shopkeeper decisions to impact the business positively.

Cons

Great company to work for when I started in 2012 but this has changed as the company is more results driven looking at the bottom line. There is a lot of micromanaging now and if you are not making the sales for the day you are asked alot of questions by the District Manager why? I'm glad I left as the pressure is only on sales now.

1.0
Mar 7, 2014
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working for this company.

Cons

Call in shifts (What an abusive tactic) I have seen employees have nothing but call-in shifts for an entire month and never get any hours out of it. The employee is expected to call in an hour before the shift starts to see if they are needed. It can take 10 minutes to get a manager on the phone, and then they will put you on hold while they look to see if they need you. (If an employer is requiring an employee to call in they should be ready to receive the call when it comes in and have pertinent information for the employee.) .If they do not need you for the shift you are not compensated for you time. if you fail to call in for these call in shifts it is considered a no call no show. Sometimes even for regular scheduled shifts they will call you an hour before the shift to say they are cutting your hours. Sometimes they will know first thing in the morning who they will not be using for their call in shifts that day, and yet they will not let the employee know so that they they can make other plans for the day. They pay minimum wage. So a bottle of lotion whose second ingredient is petroleum cost $4.00 more than an hour of human labor. It took nine months to make at Bath and Body Works what I have made in the last 3 months at my current job. Both jobs are part time sales associate positions, and at both of them I have had full availability. Number of hours on the schedule are similar,, but three quarters of the scheduled hours at Bath and Body Works were call in shifts that took up time I was not compensated for. The body lotions are full of petroleum and parabens,and the hands soaps have triciosan.in them. If you don't know about these ingredients I encourage you to do your homework. Employees have a lot of headaches from the fragrance oils that are burned in the stores, and they are sick a lot with respiratory issues which I think is related to the room oils as well. The turn over rate for sales associates, sales lead and co-managers is the highest I have ever seen anywhere.

1.0
Jul 21, 2012
Recommend
CEO approval
Business Outlook

Pros

BBW has awesome products. There are always new, fun fragrances that are launched every few weeks to share with customers.

Cons

Zero work/life balance. They drop floor set changes with little warning. Trackers at the door that show how many customers come in that do not take into account random people going in out, in out, kids, in out etc. You must "convert" everyone from a looker to a buyer in your two hour "segment" or there will be heck to pay. Super, super stressful. Rude, condescending district managers.

Viewing 37 - 39 of 11,171 Reviews

Glassdoor has 11,675 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.