Avaya reviews

3.3

47% would recommend to a friend

(3,581 total reviews)
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Alan Masarek

46% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Oct 20, 2015

Used to be a good compnay to work for - no more

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large company, significant installed base, upgrade business. Can be good if you work in US as very US centric in all things. Home working encouraged for most roles

Cons

Avaya bought by private venture capitalist – for splitting up & selling. The market downturn meant Avaya has not been sold, and all possible buyers have withdrawn. They brought in a CEO to handle the downwards restructure and he is still there with no strategy or concept of growth. The biggest error was buying Nortel who were bankrupt .. and inheriting a very old product line, disillusioned staff and a lot of buildings. It was supposed to open up US government sales .. and so unsuccessful they have closed that sale division. The same staff who took Nortel to bankruptcy were put in positions of Senior Management .... and still making the same mistakes. Avaya has an old product line, at least 3 years behind CISCO & Microsoft, it had pushed the difference was its professional services & capability of full managed services - now sold off its managed services to, and running down Professional services as fast as they can. Looks like its going to end up a design & sales only company. Pay rises have been almost non existent for past 5 years, the same for bonuses. Avaya was a great company to work for - sadly no longer the case.

3.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

some really good and intelligent people working hard in a team environment.

Cons

mangement! they have no understanding of their processes and technology and fail to understand how this affects their business. instead of fixing the process to make business easier, they make it harder by removing head count and piling pressure for immediate results on those left behind. very short term vision.

2.0
Sep 24, 2015

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

The individual employees are smart and hard working. They seem very open to people working from home or remotely. There's a pretty good work/life balance.

Cons

Too much uncertainty. As revenue keeps dropping, Avaya keeps making cuts. Too bad there isn't much strategic thinking going on about exactly how and where to make the cuts. Lots of management churn and reorgs. Processes are too heavy to allow for agile responses to the market.

Viewing 82 - 84 of 3,581 Reviews

Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.