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      American Red Cross

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      American Red Cross reviews

      3.3

      49% would recommend to a friend

      (4,609 total reviews)
      avatar

      Gail McGovern

      69% approve of CEO

      48% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Work/Life balance

      2.8

      Senior management

      American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Apr 9, 2014

      If only employees were treated with the same respect and concern as the community we serve

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A wonderful humanitarian organization that helps many people during difficult times

      Cons

      You are continually expected to improve performance, while all tools to do so are taken away from you. Management does not care about staff, only about improving their own position at any cost. You are asked to do more and more, with no increase in compensation. In fact, most people who have been with the organization for a few years have seen a continual pay decrease. All problems are blamed on those people who have no power to fix them. Management takes zero accountabilty for poor decisions.

      avatar
      American Red Cross Response
      12y
      Thank you for your review; we appreciate your praise of our mission. Thank you also for addressing your concerns regarding management and compensation. We agree that our employees (and volunteers) are the heart of our organization, and should not only be valued for their input and ideas, but also compensated fairly. Your feedback is important in helping us improve as an organization, and we will pass it on to our leadership team.
      1.0
      Dec 14, 2012

      Poor Leadership, no respect for family life-St. Louis

      Donor recruitment representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonuses and pay are extremely good for a non-profit if the territory that you get is set up to succeed. Team enviornment at the employee level and within Phlebotomists and Donor Recruitment Representatives. Great way to network and meet people in your community.

      Cons

      Managers and Directors are extremely out of touch with the work put in by Recruitment Reps and Phlebotomists. Employees work very long hours and often 7 days a week. Employees are expected to answer their phones and emails immediately at all hours. Directors and Supervisors cause conflicts between Phlebotomists and Recruitment Reps. Everything is about money when it should be about helping the sick. Say they believe in diversity, but they don't understand diversity.

      Viewing 76 - 78 of 4,609 Reviews
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      ReviewsAmerican Red Cross reviews

      Glassdoor has 5,264 American Red Cross reviews submitted anonymously by American Red Cross employees. Read employee reviews and ratings on Glassdoor to decide if American Red Cross is right for you.