Amdocs reviews

3.7

67% would recommend to a friend

(13,128 total reviews)

Shimie Hortig

62% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
2.0
Sep 20, 2018

Business Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Diverse knowledge base, benefits are good.

Cons

Too much emphasis on sending everything to India. If it takes 5-8 times to get it right from the staff there, how is it saving money, when the job could be done once in the US? Real customer service is out the door....

4.0
May 15, 2018

HR/Talent Acquisition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salaries, work-from-home flexibility for some roles/locations, great people, excellent benefits. Overall, a good company to work for.

Cons

Little to no training upon hire (drinking from a fire hose and learn on the fly). Employees in the US sometimes feel like the ugly step children because major decision makers are located in Israel, and the way they want things to operate does not always translate well in the US. Input frequently sought, but rarely implemented, so sometimes feels like a token gesture. Many operations positions are being relocated to India and Latin America under the guise of consolidating shared services, or focus on emerging regions, but in reality it feels a lot like just saving $$, so great, long-term employees in operations roles have been let go, losing more of the personal touch needed in HR and Recruiting. HR/TA Budgets do not allow remote teams to get together enough to build relationships, engagement, and morale. Workload and expectations increasing with less and less support and people to do it.

Viewing 67 - 69 of 13,128 Reviews

Glassdoor has 14,229 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.