Amazon reviews

3.5

60% would recommend to a friend

(209,107 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Apr 2, 2011
Recommend
CEO approval
Business Outlook

Pros

At Amazon, a developer is like a clown in circus -- must be able to perform all kinds of tricks on acceptable level to get the job done. Same time, you will learn a great deal and will understands IT end-to-end. For an SDE, being a part of Amazon Web Services gives you the edge to work on truly high-scale projects and buys you a free ticket to many other work places when you decide to leave. Interestingly enough, right now there is an exodus of Microsoft people willing to switch over and work for AWS. Amazon is definitely not for everyone and requires a lot of effort to stay sane. Yes, you will be stressed out almost every day: either being on-call fixing stuff you never seen before (the timer is ticking btw) or managing unrealistic project deadlines or very often both in parallel. However you may look at it from another angle -- this is how people bond and develop trust when they go through hell together. Your Amazon co-workers will be like your good old army friends forever. On-call can be horrible depending on the team or time of the year but don't create illusions because the industry is shifting the majority of software jobs towards developing and running services. Amazon will take you ahead on that and you will learn how it's done on the large scale. As a matter of fact, at Microsoft more and more devs carrying a pager too and also staying sleepless (yeah a bit to the East, in Redmond.) I like the fact that people don't slack around here and majority of managers are occupied with a plenty of real issues and getting paged too. There is very little of bureaucracy here: know the right thing to do? then go and just do it! You will feel empowered when you realize that you control such a huge fleet. You will find a lot of smart people around you and most of the time they say what they mean. After tasting Amazon it is hard to go back to the traditional IT company where everything is slow and managers are afraid of changes. If you prefer true ownership of what you are given, you will find Amazon a decent company to work for.

Cons

The attrition is very high which is not good for the moral but again those people who are leaving now will call you some day with a job offer. Agree with other reviews that you should know a lot of stuff before joining Amazon because there is no time to learn or take a class on anything. It is a sink-or-swim environment. Taking this into account, I would say that entering Amazon is probably better as the second job when you already know quite a few things, learned to code well, understand how to manage priorities, and now it's time to turn your brain on full throttle. Amazon has the worst choice of medical plans across pretty much all high-tech non-startup companies in the area and I don't count MS at all here. Honestly, I do not recommend Amazon to my friends because it is not a comfortable place to work at. There is a lot of pain going on here and I'm not enjoying it but for myself I consider it as the growing pain.

2.0
Jul 28, 2014

Lack of career development, top-heavy, unappreciated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will meet some of the brightest people here who are genuinely interested in technology and getting things done. Truly a place where some of the cutting edge technologies are being developed every day.

Cons

Zero career development. No career development discussions. When you do request for one, they turn it around and ask you to map out what you want. When you do, they don't respond or critique on your plan, or it will be something along the lines of "I know you want... but at the moment that is not possible". Either way, your voice is never heard. Failure to deliver on promises. You're always given new roles and additional responsibilities with the promise that you'll eventually be promoted, but it never happens. Compensation is a joke. Due to the sign-on bonuses and how they're structured, you will actually end up earning less after 2 years. Lack of recognition. I have seen many projects taken away from the local teams and become "globalised", with no recognition given to the pioneers of the projects. Yearly increments are non-existent or very small (< 5%). Amazon Leadership Principles. These principles are good in theory, but in practise they're used against you. You'd be faulted if you spent more than necessary on a campaign for not being "Frugal", because you wanted to be "Customer Obsessed". You'd be faulted for not "Having Backbone" if you said yes to take on an additional job role, yet you'd also be faulted for not having "Ownership" and not thinking of the entire company if you said no. Most of the senior management do not "Dive Deep" and roll up their sleeves. When they do, it'd be a big thing and you'd see emails being sent all over the place. Vested shares. It looks good on paper, but you only get all of it after 4 years. Also, they use it year after year during your yearly review to convince you why you are getting a good deal. No teamwork, no camaraderie. I remember one of the senior management once mentioning he doesn't believe in friends within the workplace because it leads to employees not wanting to perform and outdo one another. No alignment throughout the organization. Working with the corporate team is difficult, the goals are just not aligned and management does not help to make things easier. Most of the time you feel like your managers are against you just to please corporate, instead of backing you in getting things done.

Viewing 82 - 84 of 209,107 Reviews

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